As far as the law goes, one of a manager’s most important jobs is responding to complaints from employees. A recent case shows the financial hit companies can take when the boss fails to answer effectively.

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Tags: complaints, managers, training

Training is one of HR’s keys to preventing workplace harassment and keeping companies out of court. But when these common mistakes are made, the training might be ineffective or even backfire.

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Tags: presentations, training

A new study says 20% of companies could be sued for FMLA violations. Is that possible?

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Tags: compliance, Families and Work Institute, FMLA, training