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Chronic complainer drags company to court – who wins?


January 16, 2009 by Sam Narisi
Posted in: Best Practices, Discrimination, Investigations, Special Report

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One of a manager’s hardest tasks: Dealing with a difficult employee who’s constantly making frivolous complaints. What can supervisors do without being accused of retaliation?

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Policies can protect against rogue supervisors’ behavior


December 2, 2008 by Sam Narisi
Posted in: Harassment, In this week's e-newsletter, Investigations, Latest News & Views

Despite all the preventive measures HR takes, many companies will still find they have a rogue manager who doesn’t know how to behave properly. But HR has a powerful tool to protect against liability:

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3 problems in many complaint procedures


December 2, 2008 by Sam Narisi
Posted in: Harassment, In this week's e-newsletter, Investigations, Latest News & Views

Normally, companies can’t be sued if a harassment victim fails to make a complaint to management or HR. But not when a court decides it’s the company’s fault no complaint was filed.

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She never complained about harassment — can she still sue the company?


October 16, 2008 by Sam Narisi
Posted in: Harassment, In this week's e-newsletter, Latest News & Views, Recent Decisions

Here’s more proof that strong anti-harassment policies can help companies avoid taking the bullet in court.

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