Harassment complaint investigations aren’t always clear-cut — they often end up in “he said, she said” territory, with managers unsure of who to believe or what to do. Here’s how one company handled that situation and avoided legal trouble.
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Tags: complaints, evidence, witnesses
Many companies use a “three strikes” policy for dealing with employee misconduct. But as a recent case shows, that’s not the best solution in some situations.
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Tags: complaints, sexual harassment, three strikes
One of a manager’s hardest tasks: Dealing with a difficult employee who’s constantly making frivolous complaints. What can supervisors do without being accused of retaliation?
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Despite all the preventive measures HR takes, many companies will still find they have a rogue manager who doesn’t know how to behave properly. But HR has a powerful tool to protect against liability:
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Tags: complaints, Harassment, investigations, manager, policy, preventive measures
Normally, companies can’t be sued if a harassment victim fails to make a complaint to management or HR. But not when a court decides it’s the company’s fault no complaint was filed.
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Tags: complaints, investigations
Supervisors are busy and don’t always have time to address employees’ concerns right away. But a recent ruling gives managers a stern warning:
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Tags: complaints, manager, response, warning
Retaliation claims cause huge headaches for employers — especially when employees may be raising frivolous complaints just to protect themselves.
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Tags: complaints, retaliation
Once you’ve finished the legwork of investigating a harassment complaint, your job has just begun. To cover all your bases:
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Tags: checklist, complaints, investigation
As far as the law goes, one of a manager’s most important jobs is responding to complaints from employees. A recent case shows the financial hit companies can take when the boss fails to answer effectively.
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Tags: complaints, managers, training
As a general rule, happy employees don’t sue. But how is employee happiness most often destroyed?
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Tags: complaints, HR Solutions
