Harassment complaint investigations aren’t always clear-cut — they often end up in “he said, she said” territory, with managers unsure of who to believe or what to do. Here’s how one company handled that situation and avoided legal trouble.
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Tags: complaints, evidence, witnesses
Many companies use a “three strikes” policy for dealing with employee misconduct. But as a recent case shows, that’s not the best solution in some situations.
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Tags: complaints, sexual harassment, three strikes
Even when front-line managers don’t get the final say in who’s hired and fired, their biases can still get employers hit with costly lawsuits.
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A new Supreme Court ruling sends managers a message about conducting complaint investigations: Watch how employees serving as witnesses are treated — or the company could be hit with a retaliation claim.
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Tags: investigation, retaliation, Supreme Court, witness
One of a manager’s hardest tasks: Dealing with a difficult employee who’s constantly making frivolous complaints. What can supervisors do without being accused of retaliation?
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Here’s a side effect of the down economy you may not have seen coming: More workers are stealing from their employers than in previous years.
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Tags: economy, employee theft
Despite all the preventive measures HR takes, many companies will still find they have a rogue manager who doesn’t know how to behave properly. But HR has a powerful tool to protect against liability:
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Tags: complaints, Harassment, investigations, manager, policy, preventive measures
Normally, companies can’t be sued if a harassment victim fails to make a complaint to management or HR. But not when a court decides it’s the company’s fault no complaint was filed.
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Tags: complaints, investigations
Complaint investigations are HR’s job, but managers still play a major role. Here are some investigation guidelines for supervisors:
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Another reason companies need to complete thorough investigations when they receive complaints about employees:
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Tags: defamation, false accusation, jury
