In a diverse workplace, you might need to give supervisors some extra sensitivity training to avoid illegal bias.
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Tags: English-only, national origin
Harassment complaint investigations aren’t always clear-cut — they often end up in “he said, she said” territory, with managers unsure of who to believe or what to do. Here’s how one company handled that situation and avoided legal trouble.
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Tags: complaints, evidence, witnesses
Employees often grumble about the conditions of their office buildings or workspaces. But here’s a case where those complaints turned into a full-fledged lawsuit.
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Tags: gender bias, restrooms
Many companies use a “three strikes” policy for dealing with employee misconduct. But as a recent case shows, that’s not the best solution in some situations.
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Tags: complaints, sexual harassment, three strikes
HR pros are used to reminding managers to report harassment they witness. As a recent case shows, that warning should be issued to members of the HR staff, too.
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Tags: HR manager, witness
Most HR pros would agree that conducting harassment training is no walk in the park. Here are the most common problems companies face, and strategies that will reduce an organization’s legal liability:
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Tags: harassment training, manager buy-in, training follow-up
Despite all the preventive measures HR takes, many companies will still find they have a rogue manager who doesn’t know how to behave properly. But HR has a powerful tool to protect against liability:
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Tags: complaints, Harassment, investigations, manager, policy, preventive measures
Normally, companies can’t be sued if a harassment victim fails to make a complaint to management or HR. But not when a court decides it’s the company’s fault no complaint was filed.
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Tags: complaints, investigations
Supervisors are busy and don’t always have time to address employees’ concerns right away. But a recent ruling gives managers a stern warning:
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Tags: complaints, manager, response, warning
Complaint investigations are HR’s job, but managers still play a major role. Here are some investigation guidelines for supervisors:
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