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A $500,000 lesson about handling harassment complaints

April 30, 2008 by Sam Narisi
Posted in: Harassment, In this week's e-newsletter, Latest News & Views, Recent Decisions

A manager is accused of sexual harassment. After investigating, the company decides to move him to a different location. Should employees at new office be told about the allegations?

Here’s a recent case where a company said “no” - and the silence ended up costing it half a million dollars.

Several employees at a department store in California complained that they were being harassed by the store’s assistant manager. After the investigation, the man was transferred to a store in Colorado. No one at that store was told why he was being transferred.

Then, two complaints came from the Colorado store. After the first one, the man was warned, and after the second, he was fired. All of the women involved sued the company, claiming it didn’t do enough to prevent the harassment.

Eventually the company settled out of court for $500,000. Said the EEOC: “By failing to notify the Colorado store about this man’s sexual harassment in California at the time of his transfer to Colorado, [the employer] permitted its employees to go in harm’s way.”

Appropriate steps

It isn’t easy to know what to do after a harassment investigation. Even if a company finds that harassment likely occurred, termination isn’t always the next step. Transferring the accused to a new location or department (usually to a non-managerial position) might be the best solution, if it looks like that will stop the harassment.

Also, companies need to think carefully about who they tell. It’s smart to keep things on a “need to know” basis - spreading the word about accusations could end in a defamation suit. In this case, the smart thing would have been to at least tell the new store’s management about the previous incidents, so they’d know what to look out for.

Cite: EEOC v. Joslin Dry Goods Co.

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6 Responses to “A $500,000 lesson about handling harassment complaints”

  1. Susan Brown Says:

    Where can I find a list of what constitutes sexual harrassment?

  2. Sam Narisi Says:

    Susan,

    The best source of info is probably the EEOC’s Web site (http://www.eeoc.gov/types/sexual_harassment.html)

    There’s a lot there, including the text of the law itself.

    Hope it helps.

    Sam Narisi
    Editor
    HRLegalNews.com

  3. debra Says:

    The EEOC website? Aren’t they being sued by their employees? How trustworthy could that website be?

  4. Elisa Yager Says:

    The EEOC website is very trustworthy - it is a great resource to learning exactly what the law says. It’s the turkeys that are in managerial positions who don’t know what their own law says! Go figure!

  5. Drew Says:

    If you wouldn’t want you mother, wife, or sister to have to put up with it then it most likely is sexual harrassment. There is something to be said about USA getting back to the golden rule ” do unto others and you would have others do unto you” in employment, families, friendship, financial dealings, etc.

  6. Want to learn more about preventing harassment? | HRLegalNews.com | Up-to-the-minute cases and law impacting HR Says:

    [...] A $500,000 lesson about handling harassment complaints [...]

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